Service Support

Service Support

The team boasts strong capabilities and deep industry expertise.

•We have built a comprehensive team for pre-sales, in-sales, and after-sales support, along with a robust network support team that provides end-to-end service coverage. Backed by a dedicated team of over 300 professionals spanning across key centers such as the AI Computing Center, R&D Center, Marketing Center, and Operations Center, we’ve established a systematic and standardized service framework.

•The project delivery team is 100% PMP-certified.

•The engineering team is equipped with specialized professionals, including network engineers, software development engineers, AI engineers, algorithm engineers, model training engineers, data center (server room) operations and maintenance management engineers, system integration project management engineers, and information security management engineers. The team has also earned more than 20 professional certifications, such as CCIE, VSP, CISP, JNCIE, HCIE, CAIE, Azure AI Fundamentals, and GAI, among others.

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